Reframe, Empathy, Action. Consider this formula in your business or life when responding to any crisis or heated situation. While not a silver bullet, it is certainly a persuasive and effective approach.
No wonder management teams avoid the daunting challenge of fixing a troubled business. Better, and certainly easier, to not take ownership of the problem and to believe that the world has temporarily conspired against them
It’s 2022! Studies show that nearly all New Year’s resolutions fail before the end of March because, as the daily routines of life take over, the resolutions are forgotten. The same thing happens in business.